Shipping & Delivery Policy

We ship Candy Loz orders from our store in Jeddah to all cities in Saudi Arabia, with packaging that protects the quality of our sweets and chocolate.

Preparation and delivery time

  • Within Jeddah: your order is prepared and delivered within 48 hours.
  • Outside Jeddah: delivery takes 2 to 7 business days.

Shipping fees

  • Jeddah, Makkah and Madinah: SAR 29
  • All other cities in Saudi Arabia: SAR 39
  • Free shipping on orders above 599

Store pickup

You can pick up your order at our store: Candy Loz – Jeddah, Al Balad, Al Mawared Alleyway, 22233

Opening hours: daily 10:00 AM to 11:00 PM; Fridays from 3:00 PM to 11:00 PM.

To coordinate: WhatsApp +966 50 550 7047

International shipping

We do not currently ship outside Saudi Arabia.

Heat-sensitive products

We handle chocolate and other heat-sensitive products with special care: special packaging and chilled shipping, so they reach you in excellent condition.

Shipping carriers

We work with approved shipping carriers, and you will receive tracking details after your order ships.

Contact us

For questions about your order: WhatsApp +966 50 550 7047 or [email protected]